Membership Support

Reports to:  Director of Operations 

Hours: Part-time, hybrid (upon completion of training and with approval), 20 hours/week, M-F, flexible between 8:00 a.m. and 5:00 p.m. 

Wage Range: $12.00-$14.00/hour 

Objective: The Membership Support position will be responsible for supporting all CAST membership activities and scheduling meetings for CAST Task Force members for each publication in progress.  The position is a front-line, member facing opportunity that requires professionalism, excellent communication skills and attention to detail. 

Responsibilities: 

• Clean, update and maintain organization and individual member records in the online membership database (CRM) 
• Provide technical support to members requiring assistance with access the online membership InfoHub, their account profiles, and online donations 
• Assist with recording membership payments and donations received according to CAST policies in the membership database 
• Contact the members of the CAST Publication Task Forces to schedule meetings with the Communications Team for all publications in progress 
• Assist with special events as assigned 
• Other duties as assigned 

Requirements: 

• Strong attention to detail 
• Excellent communication skills (written and spoken) 
• Basic math and bookkeeping skills 
• Experience using Office 365 applications 

Preferred Experience: 

• Previous customer service positions or retail experience 
• Familiarity with online database administration 
• Agricultural experience 

Questions or To Apply: 

Anne Owens, Director of Operations, aowens@cast-science.org 

Send resume and/or cover letter to the above email address.